Startup to Apply AI to Improve Workplace Communication

Wednesday, March 7, 2018 - 14:25

Startup founder Nancy Lublin has founded, with the intention of helping managers at companies tackle difficult conversations.

Startup founder Nancy Lublin founded, with the intention of helping managers at companies tackle difficult conversations. The company is named after the slow loris animal — just like the loris’ toxic bite, botched workplace conversations can end companies or poison relationships, according to the company’s web site.

The company will likely use the conclusions it gleaned from Crisis Text Line to offer “empathy lessons” to interested companies, training managers and employees about how to improve their communication, according to Wired.

AI can give us data — buckets of it, if we want, and complete with specific advice about ways to fix the things that ail us. But humans ultimately have to make the call about whether, or how, to act on those instructions.

In the right hands, actionable items like the ones may offer could reduce workplace discrimination, or clear up toxic work environments. But in others, it might just be another piece of information to ignore as we continue making the same dumb mistakes we always have.

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